How SMBs Can Confidently Adopt AI
Many SMBs want to adopt AI, but face big concerns around security, cost, and disruption. This article from Forbes Tech Council lays out a practical approach if you're looking to start your AI journey with confidence. Read the article for practical guidance on how to adopt AI in ways that make sense for your business. For personalized help developing your AI roadmap, contact Network Technology Solutions today.
Why is AI adoption low among SMBs?
AI adoption remains limited among SMBs due to several factors. Many owners feel intimidated by the complexity of AI technology, with 63% of organizations unsure if they have the right foundation to support it. Additionally, there are concerns about maintaining the human touch in customer interactions, as well as misconceptions that AI is expensive and difficult to implement. In reality, many AI tools are now simpler and more affordable, making them accessible for smaller businesses.
What benefits can AI bring to SMBs?
AI can significantly benefit SMBs by streamlining operations and enhancing customer engagement. For instance, 97% of SMBs using voice AI agents reported revenue increases, and 82% experienced improvements in customer engagement. Moreover, 80% of these businesses saved five or more hours per week, allowing them to focus on sales and product development, which are critical for growth.
How can SMBs start adopting AI?
SMBs can start adopting AI by identifying specific areas where they face challenges, such as missed calls or delayed follow-ups. They don't need a large budget or dedicated IT team to begin; many low-cost AI tools are available that address single challenges. It's also beneficial to leverage vendor support, learn from peers, and conduct research to find suitable solutions. Starting small and learning progressively can help businesses integrate AI effectively.
How SMBs Can Confidently Adopt AI
published by Network Technology Solutions
Network Technology Solutions, LLC (“NTS”) provides technology solutions that are aimed at
helping organizations by simplifying infrastructure management, improving productivity, and
optimizing information technology (“IT”) resources. Their service vision is to provide high value
solutions and services that enable their customers to focus on strategic business initiatives.
NTS offers a variety of solutions to help their customers address IT issues such as IT
management, infrastructure hosting, infrastructure management, infrastructure security, and IT
optimization.
NTS maintains its headquarters in Thomasville, Georgia as well as a 240 square foot data
center. NTS occupies three racks of collocated space between a second location in Thomasville
GA and a third location in Atlanta GA.
NTS complements their customers’ existing IT capabilities on a per-project basis or acts as a
virtual extension of the IT organization, providing the foundation for a comprehensive managed
services partnership. The following is a description of the Network Managed Services,
Application Development, and Hosting Services provided by NTS to its customers. The scope of
this report is limited to the Network Managed Services, Application Development, and Hosting
Services solutions.
Network Managed Services, Application Development, and Hosting Services - NTS uses its data
center, proprietary documentation and monitoring tools, and certified employees to provide
their customers with quality IT administrative and management services.
NTS’ Network Managed Services, Application Development, and Hosting Services include
housing and managing computers and network equipment supporting their customers’
business. NTS provides a continuum of services from basic colocation to the more advanced
managed hosting.
Sign in with LinkedIn