Introducing Security Copilot in the Surface Management Portal
When it comes to managing and protecting your Surface devices, consider reimagining your approach with Security Copilot in the Surface Management Portal. With the help of generative AI available in Intune, this tool streamlines the device management experience by providing IT admins with the ability to swiftly search for and resolve specific device issues. Not only that, but you can also summarize warranty info and access support tickets and service orders related to your organization's Surface devices in one place. This reshapes the routine maintenance process, saving you significant time and effort. Moreover, Copilot enhances overall efficiency by collecting relevant data from your Intune-enrolled Surface devices and public information into a consolidated view. Watch this informative video and contact us to get the enhanced Surface Management Portal with Security Copilot today.
What is Security Copilot?
Security Copilot is a feature integrated into the Surface Management Portal that leverages generative AI within Intune. It aims to simplify and enhance the device management experience for IT administrators by allowing them to quickly search for and resolve specific device issues, summarize warranty information, and access support tickets and service orders related to their organization's Surface devices.
How does Security Copilot improve efficiency?
Security Copilot reduces the time and effort required for routine maintenance tasks, enabling IT admins to focus on other initiatives. By pulling contextually relevant data from Intune-enrolled Surface devices and public information into a single view, it streamlines the management process and enhances overall efficiency.
When will Security Copilot be available?
Security Copilot will be available in public preview starting February 24, 2025.
Introducing Security Copilot in the Surface Management Portal
published by Network Technology Solutions
Network Technology Solutions, LLC (“NTS”) provides technology solutions that are aimed at
helping organizations by simplifying infrastructure management, improving productivity, and
optimizing information technology (“IT”) resources. Their service vision is to provide high value
solutions and services that enable their customers to focus on strategic business initiatives.
NTS offers a variety of solutions to help their customers address IT issues such as IT
management, infrastructure hosting, infrastructure management, infrastructure security, and IT
optimization.
NTS maintains its headquarters in Thomasville, Georgia as well as a 240 square foot data
center. NTS occupies three racks of collocated space between a second location in Thomasville
GA and a third location in Atlanta GA.
NTS complements their customers’ existing IT capabilities on a per-project basis or acts as a
virtual extension of the IT organization, providing the foundation for a comprehensive managed
services partnership. The following is a description of the Network Managed Services,
Application Development, and Hosting Services provided by NTS to its customers. The scope of
this report is limited to the Network Managed Services, Application Development, and Hosting
Services solutions.
Network Managed Services, Application Development, and Hosting Services - NTS uses its data
center, proprietary documentation and monitoring tools, and certified employees to provide
their customers with quality IT administrative and management services.
NTS’ Network Managed Services, Application Development, and Hosting Services include
housing and managing computers and network equipment supporting their customers’
business. NTS provides a continuum of services from basic colocation to the more advanced
managed hosting.